LG X Screen User Manual & Setup Guide

If you need a manual or help with the setup of your LG X Screen, check out our user guide to start using your handset, connect to the internet and more!

1. Unboxing and assembling your LG X Screen
2. Set up your phone for the first time
3. Connecting to Wi-Fi and mobile networks
4. Find out how to add your email accounts
5. How to add and import contacts to your LG
6. Using the Play Store to find new apps
7. Securing your LG X Screen with a lock screen
8. How to make phone calls on your LG
9. Send text & picture messages
10. Sending emails and attachments on your LG
11. How to set alarms on the LG X Screen
12. Read our tips to learn more about your phone

click here for LG's X Screen user manual

Unboxing and assembling your LG X Screen

So, first of all, let's make sure you have everything you need. Inside the box* you should find:

• 1 x LG X Screen
• 1 x Battery
• 1 x Mains adaptor
• 1 x USB cable
• 1 x Earphones
• 1 x SIM removal tool
• 1 x Information pack

*some box contents may vary

Assembly

In order to install the nano-SIM and memory cards, you will need to remove a tray from the side of the X Screen. Grab your SIM tool (which looks like a metal pin) and push the thin, pointy end into the hole on the right edge of your smartphone. This will eject the tray which houses your nanoSIM and microSD cards.

The nano-SIM goes into the upper of the two slots in the tray. Thanks to the shape of the tray and the nano-SIM, it will only fit in the tray one way! make sure the metal contacts of the SIM are pointed downwards, towards the back of the phone like the photo below.

If you wish to install a microSD (memory) card, this goes into the lower section of this tray. Like the nano-SIM, the microSD will only fit into the tray in one way. Make sure the metal contacts are unobstructed, then slide the tray back into the side of the smartphone.

You're now ready to turn the X Screen on, customising and personalising it as you go!

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Set up your phone for the first time

Before you turn on the X Screen for the first time, please make sure you have inserted the SIM (and memory card, if required), as described in the previous chapter.

Push the power button on the side of the handset to turn it on, holding it in for a few seconds until you feel a vibration. The phone will turn on and display the setup wizard.

1. Choose your language, it may already be correct but you can change it by tapping on it. Once you're happy with your language selection tap Next.
2. Tap the Mobile Network box to enable your mobile internet service, and tap the Wi-Fi box to activate Wi-Fi. In the list that appears, tap the name of the Wi-Fi network you wish to join, or tap Next to skip this (not recommended, as the X Screen will download updates when the setup wizard completes, which may use a lot of data).
3. Enter the wireless password when prompted. This may be shown on a sticker on your router, and is sometimes referred to as a WEP key, WPA key or wireless passphrase. Check your typing if you wish by tapping the Show password box, and when you are ready to proceed tap Connect.
4. If successful, you will see the word Connected under the network name, which will now be coloured blue. You should also see a Wi-Fi indicator (a fan-shaped symbol next to the mobile signal bars, as shown left) on the top line of the display. Tap Next to continue.

5. You can transfer data from another Android phone, if you have both devices to hand. Tap Copy your Google accounts... to discover how to do this, but as this is only for certain phones (which are equipped with NFC) we will skip this by pressing No Thanks then Next.
6. Next you will be asked to sign in with your Google account, which will unlock some great features on your phone. Without one you can't browse the Play Store or sync your contacts! If you have a Google account (an email address ending @googlemail.com or @gmail.com) then enter your Gmail address where indicated and tap Next. If you don't have an account already, you can get one for free by tapping Create a new account.
7. If you're signing in, enter your Gmail password where indicated then tap Next. If you are creating a new account, fully complete the form.
8. In order to sign in you have to agree to the Terms of Service and the Privacy Policy. Tap the links to inspect these, and when you are ready to proceed tap Accept.

9. Agreeing to the various Google services is a must in order to use your phone to its fullest. You can automatically keep your device backed up, as well as improving your Android experience by feeding back errors and issues to Google. Tap Next when you're ready to continue.
10. The Play Store contains a lot of paid-for content including music and premium apps, as well as free items. You can add your card details now if you want to, set up mobile network billing (if permitted by your network) or redeem a Play Store voucher. If you don't want to complete this now, press No Thanks. When you've selected your billing option, tap Continue.
11. If your Google account was used on a previous Android device, you may be offered a backup(s) to restore from. Tap your old device's name to see what backups are available to restore. When you have chosen the backup, you can elect to install some or all of the apps used on that device by tapping on the Also include line. Uncheck any apps you don't want to transfer, then tap Next to restore the data back to your new X Screen.
12. If you don't want to restore any of the available backups, and would rather start over and set up your handset as a new device, then select Set up as new device from the Restore from this backup menu.

13. You will then be invited to secure your K8 with a lock screen. You can Skip this if you wish, but if you want to keep your personal information private and stop anyone from accessing things like your social media accounts, emails and photos, then tick Protect this device to set this up.
14. Choose a lock screen type. We've opted for a PIN in our example.
15. If you want to protect your phone with a PIN from the moment it turns on, choose Require PIN... and press Next.
16. Enter the PIN of your choosing, then confirm it on the next page. Once set, you'll need to remember it every time you go to use your phone.

17. After confirming your PIN, choose which notifications to receive on your lock screen. If you like to check your messages without unlocking the phone, choose Hide sensitive only. Otherwise, choose to Hide all notifications.
18. You must now agree to the End User License Agreement and the legal documents for your activity logs and software updates. Tick each box and press Next to continue.

You will now be looking at the home screen of your LG X Screen. Now that your handset is up and running, why don't you read through the other chapters in this guide to discover how to import your contacts, receive email on your phone and download more apps!

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Connecting to Wi-Fi and mobile networks

If you have a question about your phone and can't find the answer here, why not post a comment at the bottom of the page and share it with us!

connecting to Wi-Fi

1. Swipe down from the top of the screen, then tap the Settings icon (it looks like a cog, in the top right corner of the screen)
2. If it's not already selected, tap the Networks tab at the top of the screen.
3. Check that the Wi-Fi switch is blue, which means that Wi-Fi is switched on. If it's grey just tap the switch to enable it.
4. Tap Wi-Fi.

5. You should now see a list of nearby wireless networks, tap on the one you want to connect to.
6. Input the wireless Password when prompted, you can tick the Show password box if you wish to be certain of typing it correctly. When you're ready to proceed, tap Connect.
7. If successful, the network name will turn blue and you'll see the word Connected underneath.

You can check if the phone is using a Wi-Fi connection by looking for the fan icon in the notification area at the top of the screen.

Connecting to Mobile Data

In order to check and configure the mobile data connection, you will need to turn off Wi-Fi. The mobile data connection is indicated by letters next to the signal bars on the top line of the display. The letters may vary to indicate different speeds (G, E, 3G, H, H+ or 4G), but the presence of any letter here indicates an active data connection.

1. From the home screen, swipe down from the top to open the notifications area.
2. On the right hand side, tap the Settings icon.
3. If it's not already selected, tap the Networks tab at the top of the screen. If Wi-Fi is turned on (blue indicator) then tap the switch to turn it off - but remember to turn it back on again once you have got your mobile internet connection working! While you're on this screen, check that the Mobile Data switch is blue, which means that your data connection is switched on. If it's grey just tap the switch to enable it, then check for a data indicator.
4. If you're still not connected, the settings themselves may be incorrect. Scroll to the bottom and tap Tethering & networks.

5. To check the settings, tap Mobile Networks.
6. The settings that control your handset connecting to the internet are called APN settings, so to look at these tap Access point names.
7. The active network setting should have a blue dot against it. If this is not alongside your network's name, or none of the listed networks are enabled, tap on the correct setting in the list to activate it.
8. If your network isn't listed, or if there are no networks at all, tap the Menu button (three dots in the top right-hand corner), then tap Reset to default. This will read all the available settings stored on the SIM card, and you may be required to select your mobile network operator from a list displayed. Don't forget to tap the radio button next to the correct access point to enable it.
9. If after resetting to default you still don't see your network listed, then you can enter the settings manually. Tap the Menu button again and then tap New APN.
10. Complete the form with your mobile network's correct settings, then tap the Menu button and tap Save. Activate the setting by tapping the circle to put the blue dot into it.

To help you enter the APN manually, we have written a series of Access Point Name (APN) settings guides covering the most popular UK mobile networks to help you. If your mobile network isn't listed, you may need to contact them directly to ask them to send the settings through to your new phone.

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Find out how to add your email accounts

The X Screen supports multiple POP3, IMAP and Exchange accounts so if you have one email address for work and a separate one for home, receiving all those emails is simple. Simply follow the guide below to set up your preferred email accounts, along with setting up a Google email (or Gmail), a vital necessity for almost all Android devices.

Gmail Setup

We covered setting up a Google account in the initial setup, but if you didn't complete it then you can add one now.

1. Swipe down from the top of the screen to open the notifications area and tap the Settings icon.
2. At the top of the settings menu are several tabs. Tap the General tab, then tap Accounts and sync.
3. Any accounts already set up on your X Screen will appear. At the bottom, tap Add account.
4. Tap Google to start adding a Gmail account to the phone.
5. If you already have a Google account to add, enter your Gmail address in the space provided, then tap Next. If you don't yet have a Google account you can set one up for free by tapping Create a new account.

6. If you are signing in, enter the password for your Google account into the space provided and tap Next. If you are creating a new account, complete the form.
7. In order to add your Google account you will have to agree to the Terms and conditions. Tap a link to look at the relevant agreement, and when you are ready to move on tap Accept.

9. Google will offer to back up information from your phone, such as Wi-Fi passwords, apps and their data, among other things. If you don't want this to happen, untick the box, and when you are ready to proceed scroll down or tap More, then tap Next.
10. You may be asked to set up some payment details in order to purchase apps and other media from the Play Store. Tap your chosen payment method, or skip this by selecting Remind me later, then tap Next.

You will now see the Google account listed on the Accounts and sync page of the settings. Continue adding more accounts, or return to the home screen and then check the GMail app for your messages!

Email Setup

Email from most providers should set up automatically, in much the same way as adding the Google account:

1. From the home screen swipe down from the top then tap Settings. Make sure you're in the General tab, then tap Accounts & sync.
2. You will see a list of the accounts that are already set up on your X Screen. At the bottom, tap Add account.
3. If you have an Exchange email account (often used by employers and education providers) choose Microsoft Exchange. If you are not certain of your account type, tap Email.
4. Most email accounts can be configured quite quickly. Enter your email address and password for your email account in the space provided and tap Next.
5. If your account sets up, you will be asked to choose a name for your account, and also the handset will ask you to then fill in your name in the second box. This will be displayed on any emails you send from your phone so keep it clean! Once you're happy with your details, tap Done to finish the email setup.

If your account failed to set up automatically you will be taken back to the email address and password screen. You can try it again, in case you entered anything incorrectly, but if you still can't move forward you will need to tap the Manual setup button. In order to add your account manually you will need to know your email address, password, and incoming & outgoing mail servers. The port numbers are usually filled in automatically but in some circumstances may need to be changed. Check out the Geek Squad guide to email server settings to assist you with manually setting up your account, but if you are still struggling to get your email added to your phone, why don't you check out our support options and give us a call.

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How to add and import contacts to your LG

Are you trying to keep your contacts all in one piece when switching to your new LG smartphone? Let us help, with our handy guide to moving your contacts to an LG Android phone. We'll help you keep your contacts safe when moving them from one phone to another, from Windows Phone, iPhone, BlackBerry and more! Click the link to find out more information.

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Using the Play Store to find new apps

If you want fresh new apps and games to enjoy on your X Screen, your first stop should be the Google Play Store. The Play Store is your phones go-to center for entertainment, where you can enjoy everything from digital eBooks to the latest digital film releases, newspapers and Android apps. Check out our guide to the Play Store where we'll help you every step of the way - even finding older apps you might have enjoyed previously! Click the link to find out more.

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Securing your LG X Screen with a lock screen

Your LG X Screen has a lot of valuable information on it, and will likely be signed into accounts inside various apps to give you quick access to your data; Email, social media and file sharing apps to name but a few. The best way to keep all of this data from prying eyes is to secure your X Screen with a PIN or Password. Read on to discover how!

1. From the home screen, tap on the Apps icon.
2. In the Apps menu, tap on Settings.
3. Tap the Display tab at the top, then tap Lock screen.
4. To set up lock screen security, tap Select screen lock.

5. Choose what type of unlock method you'd like to use; Swipe is the default method which is quite insecure, Knock Code is a method of using the four corners of the screen to tap out a pattern, Pattern allows you to draw a pattern on a grid of dots, PIN is a 4-digit numerical code and Password is a longer, more complex security code. The relative strengths of each type of security are indicated. To proceed, tap your chosen method.
6. In our example we're entering a PIN, but a password is set in much the same manner. Enter your chosen code via the keyboard, then tap Continue (a pattern or knock code will require you to set a PIN as a backup).
7. Confirm your unlock PIN or Password by entering it again, then tap OK.
8. Your new method of securing your lock screen will be displayed. In order to change it, you will need to enter it when you tap on that option.

Now that you have set up a secure lock screen on your phone, there are some other options to consider. You can choose to delay the lock from engaging, allowing you more time to start using your handset again before you have to enter your unlock code, and you can configure automatic unlocks so that your handset will automatically unlock when you're at home, or when it detects your face looking at it for example.

9. To change the lock timeout, scroll down the Lock screen settings page and tap Lock timer.
10. Choose your lock time by tapping on it. Remember that if you change this, your screen may go off but your handset won't be secure until this time has passed!
11. To configure automatic unlocks, tap Smart lock on the Lock screen settings page.
12. Tap your chosen unlock to set it up. There will be some security information displayed for each unlock you choose, advising you of the implications of activating each one.

When you're happy, tap the Home button to return to the home screen, then lock it by pressing the power button on the back and try it out!

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How to make phone calls on your LG

The first step to making a phone call is to open the Phone icon from the home screen by tapping on it. This is usually in the bottom left-hand corner of the screen.

1. The phone app will open to the phone dialler keypad. Unsurprisingly, this can be used to simply enter the number you wish to call, and then tap the green button at the bottom to dial the number.
2. Your keypad can also be used to spell out the name of a contact. Use the numbers which correspond to the letters shown to spell the name (in our example we're spelling out "Ben" by tapping "236") and the X Screen will find them in your contact list, just tap their name to call them! If you know more than one person with the name you're searching, you'll need to tap the correct contact from the suggestions.
3. If you prefer, you can search your contacts directly from the first Phone screen by tapping Contacts at the top.
4. Whenever you have the contact you'd like to call on screen, tap the phone icon on their contact and the X Screen will automatically dial them!

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Send text & picture messages

With so many ways of getting in touch with people, it's easy to forget that texts are a big part of any smartphone. To find out how to send text and picture messages from your LG X Screen, check out the following steps.

How to send an SMS text message

Find and tap the Messaging app from your home screen. The icon is a white speech bubble with a smiley emoticon on it. If you have unread messages, you will see a red badge in the corner showing you have unread items.

1. To compose a new message, tap on the compose button (which looks like a pen and paper) at the top of the screen.
2. Now you're looking at a blank text message. Pick the recipient by tapping in the To box.
3. You can enter a mobile number directly using the numeric keyboard, or you can start to type a contact's name. If you're entering text, matching contacts will appear below as you type. Tap on the contact you're trying to text to select them as the recipient. You can add further recipients if you wish to send the same message to multiple people.
4. Now you've chosen who you're messaging, it's time to type out what you want to say. Tap into the Enter message box and using the keyboard, type your message. If you're just sending a text message, tap the green Send button to send it on its way.

How to add an attachment to send an MMS message

5. If you want to add an attachment, such as a picture, video or sound recording, tap the paper clip below the Send button. Choose what to attach by tapping on the correct icon (if you're sending a picture or video, it will be sent as a Multimedia message, and you may be charged for this - check with your mobile network about costs!).
6. If you're adding a picture from your phone, tap the Menu icon (three bars) at the top left-hand corner of the screen to navigate through your folders.
7. When you've found the item you wish to attach, tap it to select it.
8. Once you've attached your item, it will display in the body of the message, allowing you to add further text before you send it by tapping the Send button.

How to delete a message thread

If you'd like to delete a thread of messages from your handset, open the Messaging app and find the thread you'd like to delete by spotting the other person's name in the message list.

Touch and hold on their name, and a menu will appear. When you see this, tap Delete to remove the message thread, and then confirm the deletion on the following screen.

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Sending emails and attachments on your LG

To send an email, you must have already set up an email acount on your LG X Screen. If you haven't added your account yet, please check our chapter on adding an email account for more information. To see your emails, tap the Apps icon followed by the Email icon.

1. When you can see your email inbox, tap the compose button. This is a white pen-and-paper icon at the top of the email inbox screen.
2. Tap into the To line to select the intended recipient. Start to type their name using the keyboard, and any matching contacts will appear. Tap on the correct contact to add them to the recipient list. You can add further recipients or send carbon copies to yourself or others by tapping the down arrow.
3. Enter a Subject for your email by tapping on that line and entering it via the keyboard.
4. Now that you've set it up, type your message by tapping into the white portion of the window in the middle of the screen. If you just want to send a text email, then you can send it by tapping the arrow icon on the title bar.

Add an attachment

5. To add an attachment, tap the paper clip on the title bar. When the menu opens, you can choose what you'd like to attach.
6. Navigate through your files by using the on screen menu to find the item(s) you want, and tap to select them.
7. When sending images, you may be asked whether to resize them - handy if you're using mobile internet, as large images and video can use a lot of data!
8. Add further attachments if you wish, and compose your message. To send, tap the envelope.

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How to set alarms on the LG X Screen

If you have a question about your phone and can't find the answer here, why not post a comment at the bottom of the page and share it with us!

1. Alarms are set and amended through the Clock app on your X Screen. From the home screen, tap Apps and then Clock.
2. The first time you open the app, you'll see there aren't any alarms set (surprise surprise!) and there are buttons across the top of the app allow you to select World Clock, Stopwatch and Timer functions. Tap the + to set an alarm.
3. Set the alarm time by scrolling through the time shown on the screen, and if you want the alarm to repeat on multiple days (such as every weekday) tap the boxes corresponding to the days you'd like the alarm to sound.
4. You can also edit the melody, volume, vibration and snooze duration for each alarm. You can even set it to make you solve a puzzle to turn the alarm off - so much for the snooze button! When you're happy with the settings, tap Save to store and set the alarm.

5. The displayed alarm will now show up in the menu, with a blue circle to show the alarm is set to go off at the date and time displayed.
6. To turn an alarm off, tap the alarm clock in the blue circle. This will grey out, indicating it is not set. To set an alarm that is greyed out, tap the alarm clock again.
7. To delete an alarm completely, touch and hold on it, then choose Delete alarm from the pop-up menu. You will need to confirm this to complete the deletion.

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Read our tips to learn more about your phone

If you have a question about your phone and can't find the answer here, why not post a comment at the bottom of the page and share it with us!

Using the X-tra Screen

You may have noticed an extra bit of screen space, above your normal screen area (to the right of the front camera). This is actually a completely separate screen which works independently of the main screen! This opens up plenty of new opportunities, like being able to check the time and your notifications without wasting power waking up the rest of your smartphone.

You can swipe left and right across the second screen to view different sections or panels, and even add shortcuts so you can quickly access your favourite apps, contacts and settings with a single tap. My favourite use for the second screen is as a remote for my music player, with buttons for skipping forward and backwards as well as playing and pausing whatever's playing.

If you swipe your finger across the second screen a couple of times, you'll see a shortcut to the extra screen's dedicated settings. Tap on Settings to choose what appears on your second screen!

You can turn on pieces of content by tapping the on/off switch to the right. When it's lit blue, that feature is activated.

If you want to change the order of appearance, simply tap and hold your finger on the three lines to the left of a featured item, then drag your finger up or down the screen. When you let go, the item will drop in to a new place in the list.

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