Medion E4504 User Manual & Setup Guide

If you need a manual or help with the setup of your Medion E4504, check out our user guide to start using your handset, connect to the internet and more!

1. Unboxing and assembling your Medion E4504
2. Set up your phone for the first time
3. Connecting to Wi-Fi and mobile networks
4. Find out how to add your email accounts
5. How to add and import contacts to your Medion
6. Using the Play Store to find new apps
7. Securing your Medion E4504 with a lock screen
8. How to make phone calls on your Medion
9. Send text & picture messages
10. Sending emails and attachments on your Medion
11. How to set alarms on the Medion E4504
12. Read our tips to learn more about your phone

Unboxing and assembling your Medion E4504

First of all, let's make sure you have everything you need. Inside the box* you should find:

• 1 x Medion E4504
• 1 x Battery
• 1 x Mains adaptor
• 1 x USB cable
• 1 x Information pack

*some box contents may vary

Assembly

In order to install the SIM and memory cards, you will need to remove the back cover of the E4504. One of the bottom corners of the back cover has a recess where it meets the body of the phone. Use your thumbnail in this recess to prise the back cover away from the handset. When the cover is loose remove it, then place the handset screen side down on a soft, non-scratch surface.

The micro-SIM goes into a housing at the top of the battery compartment, so if the battery has already been inserted into the phone please remove it. There are two identical housings, marked MicroSIM1 and MicroSIM 2. Your micro-SIM card slides into the housing in the centre of the phone, marked MicroSIM 1. Slide the SIM card into place in the housing contacts side down, and with the cut-off corner inserted first, until it stops against the edge of the battery compartment. If you wish to use a second SIM card, that can be inserted into the second housing in the same way.

If you wish to install a microSD (memory) card, this goes into the left-hand housing at the top edge of the battery compartment, directly beneath the camera lens. The memory card should be inserted into the housing narrow end first, with the gold-coloured contacts facing down. Slide the card into place towards the camera lens until it stops.

Finally, replace the back cover, pressing it down carefully around the edge to secure it onto the body of the handset. You're now ready to turn the E4504 on, customising and personalising it as you go.

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Set up your phone for the first time

Before you turn on the E4504 for the first time, please make sure you have inserted the SIM (and memory card, if required) correctly, as described in the previous chapter.

Push the power button on the back of the handset to turn it on, holding it in for a few seconds until you feel a vibration. The phone will then turn on, and display the setup wizard.

1. Choose your language, it may already be correct but you can change it by tapping on it. Once you're happy with your language selection tap Next.
2. Tick the Mobile Network box to enable your mobile internet service, and tick the Wi-Fi box to activate Wi-Fi. In the list that appears, tap the name of the Wi-Fi network you wish to join, or tap Next to skip this (which I wouldn't recommended, as the E4504 will download updates when the setup wizard completes, which may use a lot of data).
3. Enter the wireless password when prompted. This may be shown on a sticker on your router, and is sometimes referred to as a WEP key, WPA key or wireless passphrase. Check your typing if you wish by tapping the Show password box, and when you are ready to proceed tap Connect. If successful, you will see the word Connected under the network name, then the wizard will move on to the next screen.
4. Next you will be asked to sign in with your Google account, which will unlock some great features on your phone. Without one you can't browse the Play Store or sync your contacts! If you have a Google account (an email address ending @googlemail.com or @gmail.com) then enter your Gmail address where indicated and tap Next. If you don't have an account already, you can get one for free by tapping Create a new account.

5. If you're signing in, enter your Gmail password where indicated then tap Next. If you are creating a new account, fully complete the form.
6. In order to sign in you have to agree to the Terms of Service and the Privacy Policy. Tap the links to inspect these, and when you are ready to proceed tap Accept.
7. The Play Store contains a lot of paid-for content including music and premium apps, as well as free items. You can add your card details now if you want to, set up mobile network billing (if permitted by your network) or redeem a Play Store voucher. You can also tap No, thanks if you don't want to complete this now. When you've selected your billing option, tap Next.
8. If your Google account was used on a previous Android device, you may be offered a backup(s) to restore from, and a choice of which apps to bring across. Tap your old device's name to see what backups are available to restore.

9. If you don't want to restore any of the available backups, and would rather start over and set up your handset as a new device, then select Set up as new device from the Restore from menu.
10. When you're happy with your choice of backup, or have chosen to set the E4504 up as a new device, tap Next to proceed.
11. You will be asked to protect your phone by setting a screen lock. While this is important, we do cover this in a later chapter, and it can be a little frustrating to keep having to unlock your phone repeatedly whilst setting it up. Tap Skip to set this up later, or if you'd prefer, tap Set screen lock now to go through that setup.
12. If you're skipping the screen lock for now, you'll have to confirm by tapping Skip anyway. As I mentioned, we do cover this in a later chapter in this guide!

13. Agreeing to the various Google services is a must in order to use your phone to its fullest. You can automatically keep your device backed up, use location services to personlise your searches and use mapping, as well as improving your Android experience by feeding back errors and issues to Google. Uncheck any service you don't wish to take advantage of, and tap Next when you're ready to continue.
14. That's the setup completed. You'll see a banner at the top of the screen advising how to customise your home screen. When you've read the information shown, tap Got it.

You will now be looking at the home screen of your Medion E4504. Just above the Home icon (the circle at the very bottom of the screen) you will see an icon with 6 dots in a circle. This is the Apps icon, and tapping this will open a list of all the apps installed on your handset.

Now that your handset is up and running, why don't you read through the other chapters in this guide to discover how to import your contacts, receive email on your phone and download more apps!

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Connecting to Wi-Fi and mobile networks

We covered connecting the Medion E4504 to a Wi-Fi network as part of the initial seat up, however if you skipped it or simply need to connect to different Wi-Fi network we'll go through the process here. Your mobile internet connection should have configured itself automatically, if not we've also listed a few steps you can take to get yourself connected.

Connecting to Wi-Fi

1. On the Home screen, tap the Apps icon then tap the Settings icon (it looks like a cog, in the top right corner of the screen)
2. If it's not already selected, tap the Networks tab at the top of the screen.
3. Check that the Wi-Fi switch is blue, which means that Wi-Fi is switched on. If it's grey just tap the switch to enable it.
4. Tap Wi-Fi.

5. You should now see a list of nearby wireless networks, tap on the one you want to connect to.
6. Input the wireless Password when prompted, you can tick the Show password box if you wish to be certain of typing it correctly. When you're ready to proceed, tap Connect.
7. If successful, the network name will turn blue and you'll see the word Connected underneath.

You can check if the phone is using a Wi-Fi connection by looking for the fan icon in the notification area at the top of the screen.

Connecting to Mobile Data

In order to check and configure the mobile data connection, you will need to turn off Wi-Fi. The mobile data connection is indicated by letters next to the signal bars on the top line of the display. The letters may vary to indicate different speeds (G, E, 3G, H, H+ or 4G), but the presence of any letter here indicates an active data connection.

1. From the home screen, tap the Apps icon then tap the Settings icon.
2. To check the mobile data connection, the handset must not be connected to Wi-Fi so you will need to turn this off. Tap Wi-Fi, then tap the switch to turn the Wi-Fi connection off (you can turn it back on once you've got your mobile data issues sorted out!). With Wi-Fi off, tap the back arrow at the top left-hand corner of the screen.
3. Tap Data usage, and check that the switch is turned on (showing blue). If not, tap it to enable mobile data, then check for a data indicator.
4. If you're still not connected, the settings themselves may be incorrect. In the Wireless & networks section of the settings, tap More.

5. To check the settings, tap Mobile Networks.
6. The settings that control your handset connecting to the internet are called APN settings, so to look at these tap Access point names.
7. The active network setting should have a blue dot against it. If this is not alongside your network's name, or none of the listed networks are enabled, tap on the correct setting in the list to activate it.
8. If your network isn't listed, or if there are no networks at all, tap the Menu button (three dots in the top right-hand corner), then tap Reset to default. This will read all the available settings stored on the SIM card, and you may be required to select your mobile network operator from a list. Don't forget to tap the radio button next to the correct access point to enable it.

If after resetting to default you still don't see your network listed, then you can enter the settings manually. Tap the Menu button again and then tap New APN. Complete the form with your mobile network's correct settings, then tap the Menu button and tap Save. Activate the setting by tapping the circle to put the blue dot into it.

To help you enter the APN manually, we have written a series of Access Point Name (APN) settings guides covering the most popular UK mobile networks to help you. If your mobile network isn't listed, you may need to contact them directly to ask them to send the settings through to your new phone.

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Find out how to add your email accounts

The E4504 supports multiple POP3, IMAP and Exchange accounts so if you have one email address for work and a separate one for home, receiving all those emails is simple. Simply follow the guide below to set up your preferred email accounts, along with setting up a Google email (or Gmail), a vital necessity for almost all Android devices.

Gmail Setup

We covered setting up a Google account in the initial setup, but if you didn't complete it then you can add one now.

1. Start by tapping the Apps icon on the Home screen.
2. In the notifications area tap the Settings icon.
3. At the top of the settings menu are several tabs. Tap the General tab, then tap Accounts and sync.
4. Any accounts already set up on your E4504 will be shown on screen. At the bottom of the list, tap Add account.

5. Tap Google to start adding a Gmail account to the phone.
6. If you don't yet have a Google account you can set one up for free by tapping Create a new account.
7. If you already have a Google account to add, enter your Gmail address in the space provided, then tap Next.
8. If you are signing in, enter the password for your Google account into the space provided and tap Next. If you are creating a new account, complete the form.

9. In order to add your Google account you will have to agree to the Terms and conditions. Tap a link to look at the relevant agreement, and when you are ready to move on tap Accept.
10. Google will offer to back up information from your phone, such as Wi-Fi passwords, apps and their data, among other things. If you don't want this to happen, untick the box, and when you are ready to proceed tap Next.
11. You may be asked to set up some payment details in order to purchase apps and other media from the Play Store. Tap your chosen payment method, or skip this by selecting No, thanks, then tap Continue.

You will now see the Google account listed on the Accounts and sync page of the settings. Continue adding more accounts, or return to the home screen and then check the GMail app for your messages!

Email Setup

Email from most providers should set up automatically, in much the same way as adding the Google account:

1. From the home screen tap Apps and then Settings, then scroll down and tap Accounts.
2. You will see a list of the accounts that are already set up on your E4504. At the bottom, tap Add account.
3. If you have an Exchange email account (often used by employers and education providers) choose Microsoft Exchange. If your account is the more common POP or IMAP type, tap one of those options (choosing a yellow envelope option will mean your mail will be delivered into the Email app, choosing a red M icon will mean your mail is delivered into the GMail app.
4. Enter your email address when prompted, then tap Next.

5. Enter the password for your email account and tap Next.
6. If your account sets up, you should see an options screen to allow you to choose how often your handset checks for mail, and other settings. This depends on your email provider though, so don't worry if this screen doesn't appear! Tap Next to continue.
7. You will be asked to choose a name for your account, and also the handset will ask you to then fill in your name in the second box. This will be displayed on any emails you send from your phone so keep it clean! Once you're happy with your details, tap Next to finish the email setup.
8. Your account will now show in the list. You can add futher accounts if you wish, or tap the Home button to return to the home screen.

If your account failed to set up automatically you will be taken back to the email address and password screen. You can try it again, in case you entered anything incorrectly, but if you still can't move forward you will need to tap the Manual setup button. In order to add your account manually you will need to know your email address, password, and incoming & outgoing mail servers. The port numbers are usually filled in automatically but in some circumstances may need to be changed. Check out the Geek Squad guide to email server settings to assist you with manually setting up your account, but if you are still struggling to get your email added to your phone, why don't you check out our support options and give us a call.

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How to add and import contacts to your Medion E4504

Upgrading your phone? Let us help in moving your contacs from your old phone to your new Medion E4504, where you'll have them all safely in one place. Whether you're transferring them from iPhone, Windows Phone, BlackBerry or Android, we'll show you how to keep your contacts safe.

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Using the Play Store to find new apps

Your smartphone is more than just a way to keep in touch with people, it's a full media centre to enjoy apps, games, music and video on. If you want to find new apps for your E4504,check out our guide to the Google Play Store, your built-in store for all the entertainment you could want. Click the link to find out more!

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Securing your Medion E4504 with a lock screen

Your Medion E4504 has a lot of valuable information on it, and will likely be signed into accounts inside various apps to give you quick access to your data; Email, social media and file sharing apps to name but a few. The best way to keep all of this data from prying eyes is to secure your E4504 with a PIN or Password. Read on to discover how!

1. From the home screen, tap on the Apps icon, then tap on Settings.
2. Sc roll to the Personal section of the settings and tap Security.
3. To set up lock screen security, tap Screen lock.
4. Choose what type of unlock method you'd like to use; Swipe is the default method which is quite insecure, Pattern allows you to draw a pattern on a grid of dots, PIN is a 4-digit numerical code and Password is a longer, more complex security code. The relative strengths of each type of security are indicated onscreen. To proceed, tap your chosen method.

5. In our example we're entering a PIN, but a password is set in much the same manner. Enter your chosen code via the keyboard, then tap Continue (a pattern will require you to set a PIN as a backup).
6. Confirm your unlock PIN or Password by entering it again, then tap OK.
7. When the screen is locked, notifications show you when you've received emails, messages and more. You can choose to Show all notification content, Hide sensitive content (you'll see you've received a message for example, but not the message itself) or Don't show notifications. Tap to select your preference, then tap Next.
8. To change the time taken before the lock screen activates, tap Automatically lock and select your chosen delay.

When you're happy, tap the Home button to return to the home screen, then lock it by pressing the power button on the side and try it out!

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How to make phone calls on your E4504

The first step to making a phone call is to open the Phone icon from the home screen by tapping on it. This is usually in the bottom left-hand corner of the screen.

1. The phone app will open to the Speed Dial screen, which provides buttons to dial your favourite contacts quickly and easily. To mark a contact as a favourite, tap the star when you have that contact's details open.
2. If you prefer, you can search your contacts directly from the Phone app by tapping Contacts at the top. Whenever you have the contact you'd like to call on screen, tap the phone icon on their contact and handset will dial them!
3. To use the phone dialler keypad, tap the blue keypad icon at the bottom of the screen (which has 10 dots representing phone digits on it). Enter the number, then tap the green phone icon to make the call.
4. The keypad can also be used to spell out the name of a contact. Use the numbers which correspond to the letters shown to spell the name (in our example we're spelling out "Danny" by tapping "32669") and the Idol 3 will find them in your contact list, just tap their name to call them! If you know more than one person with the name you're searching, you'll need to tap the correct contact from the suggestions.

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Send text & picture messages

Locate and tap the Messaging app from your home screen. The icon is a white speech bubble with a smiley emoticon on it. If you have unread messages, you will see a red badge in the corner showing you have unread items.

1. To compose a new message, tap on the compose button (which looks like a speech bubble) at the top of the screen.
2. Now you're looking at a blank text message. Pick the recipient by tapping on Type name or number.
3. You can enter a mobile number directly using the numeric keyboard, or you can start to type a contact's name. If you're entering text, matching contacts will appear below as you type. Tap on the contact you're trying to text to select them as the recipient. You can add further recipients if you wish to send the same message to multiple people.
4. Now you've chosen who you're messaging, it's time to type out what you want to say. Tap into the Enter message box and using the keyboard, type your message. If you're just sending a text message, tap the green Send button to send it on its way.

How to add an attachment to send an MMS message

5. If you want to add an attachment, such as a picture, video or sound recording, tap the + to the left of the text input area. Choose what to attach by tapping on the correct icon (if you're sending a picture or video, it will be sent as a Multimedia message, and you may be charged for this - check with your mobile network about costs!).
6. If you're adding a picture from your phone, tap the Menu icon (three bars) at the top left-hand corner of the screen to navigate through your folders.
7. When you've found the item you wish to attach, tap it to select it.
8. Once you've attached your item, it will display in the body of the message, allowing you to add further text before you send it by tapping the Send button.

How to delete a message thread

If you'd like to delete a thread of messages from your handset, open the Messaging app and locate the thread you'd like to delete by finding the other person's name in the message list.

Touch and hold on their name, and the background will turn blue to show you've selected the thread. Tap any other threads you wish to delete, then tap the bin icon to remove the message thread(s), and then confirm the deletion on the following screen.

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Sending emails and attachments on your Medion

To send an email, you must have already set up an email account on your Medion E4504. If you haven't added your account yet, please check our chapter on adding an email account for more information. To see your emails, tap the Apps icon followed by the Email icon.

1. When you can see your email inbox, tap the compose button. This is a white pen on an orange circle at the bottom of the email inbox screen.
2. Tap into the To line to select the intended recipient. Enter their address directly, or start typing their name using the keyboard, and any matching contacts will appear. Tap on the correct contact to add them to the recipient list. You can add further recipients or send carbon copies to yourself or others by tapping the down arrow.
3. Enter a Subject for your email by tapping on that line and entering it via the keyboard.
4. Now that you've set it up, type your message by tapping into the white portion of the window in the middle of the screen. If you just want to send a text email, then you can send it by tapping the arrow icon on the title bar.

Add an attachment to your email

5. To add an attachment, tap the paper clip on the title bar. When the menu opens, you can choose what you'd like to attach.
6. Navigate through your files by tapping the menu icon (three bars) in the top left-hand corner, and find where your item is stored.
7. When you've located the item(s) you want, tap to select them.
8. Add further attachments if you wish, and compose your message. To send, tap the envelope.

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How to set alarms on the Medion E4504

Alarms are set and amended through the Clock app on your Go Play. If your phone is showing the time on the front screen, tap it to see the app itself, If not, tap Apps and then Clock.

1. When you open the app, you'll see icons across the top of the app allow you to select Alarm, Clock, Timer and Stopwatch functions. Tap the alarm clock to access the alarm settings.
2. Set a new alarm by tapping the new alarm (+) icon at the bottom of the screen.
3. Tap the desired hour, and tap OK.
4. Tap the chosen minute you'd like to set, and again tap OK.
5. Now that the new alarm time has been set (the switch is red, meaning that it's ready to go!), you can edit some other options before closing the panel.

6. If you want the alarm to repeat on multiple days (such as every weekday) tap the Repeat box and highlight the days you'd like the alarm to sound.
7. You can also edit the melody and vibration setting for each alarm, and change the Label to a more informative name.
8. When you're happy with the settings, close the detail panel by tapping on the upward-pointing arrowhead.
9. To prevent an alarm from sounding, tap the switch on the alarm. This will grey out, indicating it is not set. To set an alarm that is greyed out, tap the switch again.
10. To delete an alarm completely, tap the down arrow on it then tap the bin icon.

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Read our tips to learn more about your phone

You should now be a little more familiar with your Medion E4504, so let's take a moment to run through a couple of tips to help you get the most out of your new phone.

Monitor your data usage

The Medion E4504 comes with a useful monitor to help you keep an eye on your data usage. This should hopefully help prevent you from running up a large bill through using more data than your allowance. To set this up go to Settings> Data Usage> and then click on the tab with your Network name.

Wth the settings page open, you can set your billing cycle with a drop-down menu to ensure the counter resets when your mobile bill is produces every month, and there is a tickbox to stop you from going over the limit you set.

There are two coloured sliders to help you, a red one to show your data limit and a grey one to provide you with a warning that you're getting close to your limit.

The only thing to bear in mind is that this shows the data usage as your phone interprets it, not as your mobile network calculates it. This means that you might benefit from setting the sliders a little below your actual allowance to avoid going over - at least until you see how they compare!

Check your battery usage

If you think your battery isn't lasting as long as it should, then there is a battery monitor built into the E4504 to show you just what part of your phone has used the power.

Accessing the monitor couldn't be easier. Tap on Settings> Battery and you will see an estimate of how long the available power will last (based on how you're using your phone at the time of checking).

Below the projected time of use left you will see a list of hardware and apps showing you exactly how much of the used power each element of the phone has taken. For example, if you don't connect to Wi-Fi very often but it uses a lot of power, then this could help you to decide to turn Wi-Fi off when you don't use it, saving you power, which will extend the time your phone will last before it needs charging again.

If you're running low on power and you're not sure if your battery will last, then you can switch on power saving by going to Settings> Battery and then tapping the menu icon in the top corner (three dots). This will allow you access to the Battery saver, where you can tap the switch to enable the setting. You can even choose to have Battery saver mode automatically enabled if your phone's charge drops below a preset amount.

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